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lost cable box fee

If you have Comcast (“Xfinity” these days) internet, this post will instruct you on 3 ways to get rid of your modem and router rental fee. Instead of having to lease expensive cable boxes, they can brisng their own Roku players and Fire TV Sticks to watch and record live television. I did buy a $59 (or $5/mo for a year) Roku for the TV that doesn't have it built-in. The charger shall always be returned jointly with the cable. Copyright © 2020 IDG Communications, Inc. Instead of requiring cable boxes, providers like Arvis are using MobiTV’s software to offer service on pratically any streaming device. Mark, who paid $6 per month for Direc… Comcast. I am sending you a private message (PM) to help in this matter. Hello Ebraun76,That's not the experience we want your Mom or you to have, so let's address your issue and what you can do.Since this is in regards to your Mom's service, she will have to contact us, at 800-288-2020 in regards to what can be done to your situation.When you call, please describe the issue and provide a date that the technician came to return the equipment if possible.Let us know if you need help with anything else.Mihai AT&T Community Specialist. It is not just Verizon, EVERY cable provider charges rental fees on their boxes. At some point, forcing cable boxes on customers makes less sense than giving them the same flexibility they can get by dropping cable TV entirely. level 1 Anybody know how much Comcast charges for a "lost" cable modem (Motorola SB5100). They basically called her … As I’ve written before, larger cable companies such as Comcast and Spectrum have been tiptoeing toward box-free TV, but they’ve been reluctant to let go. Following the cancellation or disconnection of your service, CableVision will charge you a box return fee for each such return label and an empty box. I wanted to find a way to reduce my cable bill without sacrificing access to any of the content I currently had access to. Relief from cable-box rental fees is coming (but not from Comcast) ... Last quarter, Comcast lost 140,000 pay-TV subscribers, and it lost another 96,000 the quarter before that. I just don’t have the time to spend hours on the phone with you guys debating who is a liar and who is not.Have a great day,Eric [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]. He agreed and said that the rental fee for that box would no longer appear on her bill after that month. All hope is not lost! And my phone. “It’s a concern,” Smith says of the potential lost revenue, “but I think the more important aspect of the conversation is trying to drive more value to the customer for the dollars they’re spending with us, and making sure we get a product that’s sticky and user friendly, and so we’re willing to forgo some of that to have a happier customer in the end.”. It remained on her bill for a few months at which point she call att and told them what had happened. I think it is pathetic as well. Cord-cutting has become so popular that some small cable companies are joining in, trading their own set-top boxes for streaming TV service. “I think we’re trying to get to the place where the consumer really wants us to be," said Joel Smith, video operations manager at Minnesota-based internet and TV service provider Arvig, "on the devices they’re using, giving them flexibility and portability, and allowing them pay for what they use and actually need instead of more than they actually want.”. Additionally, Verizon charges $5 monthly to rent the “CableCARD,” to bring TV service to the Tivo. Spectrum’s heel-dragging might be partly technological, as the company does not offer a cloud-based DVR service that can save and load recordings on streaming devices. Though the company charges a monthly rental fee on these boxes, it does not mandate that customers use them exclusively. We steer you to products you'll love and show you how to get the most out of them. Last quarter, Comcast lost 140,000 pay-TV subscribers, and it lost another 96,000 the quarter before that. DIRECTV equipment fees. It has been 2 years now and a couple hundred dollars spent on a rental we don't have. My Netflix "cable box" came built-in to my TV, and my Blu-ray player. There is a one time fee of $55 for the tech to go out and install the cable box and a $7 monthly fee for the cable box. Please check your forums private messages by clicking the envelope in the top right section of this page or click Forums Inbox. Truth be told, you should have started getting charged the monthly leasing fee for them at about the same time you received them, but for some reason you weren't (or at least it sounds like you weren't). The cable box overhaul is almost certainly not going to happen now that Democrats have lost control of the FCC, which means Comcast is free to continue adding fees … With the U-verse cable service you can only have one DVR per household, but all of the cable boxes can watch recorded programs and schedule recordings to the DVR. Record 6 DVR service fees are in addition to Contour service and Record 6 DVR receiver charges. Storage claim based on 1,000 hours of SD programming; capacity varies with mix of HD and SD recordings. My Netflix "cable box" came built-in to my TV, and my Blu-ray player. It's the cost of cable that drove me away in the first place -- at one point I was paying over $100 for basic cable, 2 cable boxes, plus a couple premium channels. Cox's fee for cable TV boxes spurs suit Ex-AZ high-court judge Feldman challenges $6.99 monthly charge. Now it’s trying to stick me with a $2,000 bill, even though UPS tracking showed it had been delivered, and even though the Verizon representative I spoke to agreed and updated my account to show that they had received the equipment. lost cable box control its been awile now but I lost the cable box control with the app on win 10, I can still control it with the app on my Samsung note 5,so I know the issue is with the pc app. Adapters will not be required for any TV that is already connected to a cable box from Shentel. But for large TV providers like Comcast, the cable box is also a way to maintain control over customers. But WAIT! (Altice One $9.00 ea. Jared Newman covers personal technology from his remote Cincinnati outpost. These don't have monthly fees like cable boxes do. NVIDIA ® SHIELD ™ TV streaming … .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Forums. Lost a cable box and I want to pay for it. any ideas? Based on their findings, the average household spends nearly $232 a year on cable-box rental fees. So with that in mind, I present you with a couple of other alternatives to end those cable box rental fees. IIRC some boxes can cost around $500. In the second quarter, Comcast lost 34,000 video customers, a deeper loss than last year. Correction: This story previously stated that Comcast charges a per-device fee when using Roku or Samsung televisions instead of additional cable boxes. Receivers to view programming in additional rooms are extra. Based on their findings, the average household spends nearly $232 a year on cable-box rental fees. While the service man was there she ask if he would take one of the cable receivers as she no longer needed it. Essentially, Arvig has realized that losing a bit of revenue from set-top boxes is better than losing customers entirely to cable TV alternatives such as Sling TV, DirecTV Now, and YouTube TV. Disclaimer: Themescene.tv is an independently owned internet & cable and home services comparison review website on a mission to provide unbiased reviews. Start by visiting the. We would like to review your account for you! But if you need 2 cable cards for the 2 tivos it is probably about $10 for the both plus the tivo subscription. I think it is pathetic as well. Still, smaller cable companies’ willingness to sacrifice cable boxes could be a bellwether for the rest of the industry, all of which faces the same dwindling subscriber base as cord-cutting takes off. TechHive After that period, you’ll be assessed a late fee of $8.95. Those fees are being waived during beta testing. U.S. pay-TV companies rake in an estimated $20 billion a year in rental/lease fees for set-top boxes, but the FCC’s recent decision to draft rules to increase competition in the set-top box m… reported earlier this week, some Alabama customers of Charter Cable and Bright House Networks were asked to pay the full value of cable boxes lost, damaged, or destroyed by the massive storms that struck last month. Fee for lost cable. This week, a video delivery company called MobiTV announced that it’s working with more than 50 small cable companies and telcos—covering one million U.S. subscribers—to offer streaming channel bundles in place of traditional TV. How do I go about this? Note: When you purchase something after clicking links in our articles, we may earn a small commission. If you require more, you should be able to lease additional boxes at the regular fee. Both fees are added to the U-verse bill. Cable providers will usually give you a receipt just in case an item gets lost. The company will also check for any damaged device including any cables, wires, cable boxes, access cards, remotes, cable cards, battery backup, units, modems and routers. Now if you really want to go toe-to-toe with Comcast, you should be able to request the specifications Comcast requires in a set top box, purchase one, and request they allow you to use it. It is not just Verizon, EVERY cable provider charges rental fees on their boxes. Well I already canceled that line and the box is going to show up on our next bill. For the ongoing fee to be removed (or to cancel my account), I will … Arvig is one of nine providers phasing out cable boxes in favor of streaming. Cox's fee for cable TV boxes spurs suit Ex-AZ high-court judge Feldman challenges $6.99 monthly charge. At worst if they make you get a box then there is a digital adapter which is less than $10. And there’s not usually a charge. Relief from cable-box rental fees is coming (but not from Comcast) ... Last quarter, Comcast lost 140,000 pay-TV subscribers, and it lost another 96,000 the quarter before that. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Following the cancellation or disconnection of your service, CableVision will charge you a box return fee for each such return label and an empty box. The cable box overhaul is almost certainly not going to happen now that Democrats have lost control of the FCC, which means Comcast is free to continue adding fees … Keep in mind we will need to verify your Mom's account with her if you are not on the account. Also, be very wary of buying used cable boxes on eBay as these are frequently stolen or "non-returned" cable boxes that are bound to a specific cable service and will most likely not work with your own local provider. I don't want a replacement for it, I just want to stop paying to rent that one box and pay att for the price due to "my mistake of throwing it away". There’s always something to watch with tons of channels, on-demand movies, current sporting events, and twenty-four-hour news programming.. Getting the bill? It does offer an unusually long grace period, though—you get thirty days after your due date to pay your bill. Most cable companies charge a late payment fee, and Spectrum is no exception. Utilites (which Cable providers fall under) do not usually go against ones credit score. And my phone. The base price lets customers watch on any device that MobiTV’s software supports, including Roku, Fire TV, Apple TV, Android TV, iOS, Android, game consoles, and web browsers. The more you play on it the more they tend to go easy. The result for consumers is lower costs even if they don’t fully cut the cord. Smith says all new subscribers will get box-free TV by default, and they won’t pay any rental fees. New to the AT&T Community? I have four cable-connected TVs in my house, for which I was paying $22/mo ($264/yr) in additional box rental fees. I have already tried uninstalling the app and signing back in,not sure what happened but I would like it fixed. Depending on the type of equipment and the circumstances, Comcast may charge you up to the full retail price of the equipment for lost equipment. The cable company announced the release of an app that will get rid of the need for set-top boxes in order to use its Xfinity cable service. A DirecTV CSR claimed that reader Mark changed his installation by following troubleshooting instructions to unplug and reconnect his box, and now owed $79.95. By Jared Newman, It remained on her bill for a few months at which point she call att and told them what had happened. We know what direction they are heading in now so don't expect that to ever become reality. Set-top box or receiver fees: Most cable companies charge $7 to $13 per month to rent the boxes needed to receive signals. Late payment fee: $8.95 per missed payment. So since you won't believe that a service man took back the box I would like to just say that "I lost it" and would like to pay att for that box so I no longer have to pay to rent it. Although Spectrum has started offering box-free service to some of its internet subscribers, the service doesn’t include DVR. You're responsible for lost, damaged or unreturned equipment and will be charged the full replacement fee (Digital Video Recorder - $265, Cable Box - $105, Tuning Adapter - $140, Remote Control - $2.50 ea. He agreed and said that the rental fee for that box would no longer appear on her bill after that month. And my computer. I have already tried uninstalling the app and signing back in,not sure what happened but I would like it fixed. They basically called her … As Stop the Cap! 6% off. Getting cable TV is fun. Still need help? Lowest price in 30 days. Customers may also use devices to broadcast the content onto a home television, such as the Xbox 360 video game console, or connect a computer to the television to … Arvig does charge $5 per month per additional stream for watching on more than device at a time, and while 10 hours of cloud DVR storage are included, Arvig sells 20 hours, 40 hours, 100 hours, and 200 hours of DVR storage in $5-per-month increments. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. It … reported earlier this week, some Alabama customers of Charter Cable and Bright House Networks were asked to pay the full value of cable boxes lost, damaged, or destroyed by the massive storms that struck last month. Dropping the cable box also means customers can set up their televisions anywhere, regardless of whether there’s a cable connection nearby. A: Any Shentel cable customer who watches Shentel channels on at least one TV without a cable box. Both customer service reps refused to refund any of the monthly $6.10 charges. Just call your cable company, they will tell you exactly how much. Now that’s less fun. Think how refreshing it will be to watch all that recorded TV you didn’t have to pay extra for. You’re paying too much for your cable boxes. The company will also check for any damaged device including any cables, wires, cable boxes, access cards, remotes, cable cards, battery backup, units, modems and routers. Comcast offers TV apps on Roku devices and Samsung smart TVs, but customers don’t currently get a discount for cutting out their main cable box, whose rental cost is built into Comcast’s base pricing, as the apps are still in beta testing. Both fees are added to the U-verse bill. Read our, box-free service to some of its internet subscribers. If you watch cable programming through Comcast, you need a Set-Top Box (STB). All other markets: You will receive up to two Google WiFi devices, and the Replacement Fee is $100 per device. For that, you have to rent a box at $20 per month. ©2020 AT&T Intellectual Property. I've even gone as far as to exchange the cable box for another but still have this problem! The company has said it's "evaluating our additional outlet policies.". It does get warm though, and heat=lost energy. “I think we’ve got some subscribers that will see a fairly substantial savings, because they may have in the past put set-top boxes on TVs that were seldom used, like small exercise rooms or something like that,” Smith says. $32.99 $ 32. Locate the PM and reply to my message with the requested account details. Exuby Digital Converter Box for TV, Flat Antenna, HDMI Cable for Recording & Viewing Free Full HD Digital Channels (Instant & Scheduled Recording, 1080P, HDMI Output, 7Day Program Guide & LCD Screen) 3.8 out of 5 stars 707. With the U-verse cable service you can only have one DVR per household, but all of the cable boxes can watch recorded programs and schedule recordings to the DVR. If you have increased monthly cable expense due to box rental or any increases in monthly service fees, you can lessen your expense. Websites such as HDDVRTV.com and Amazon.com sell various models of alternative cable boxes that support the same features of the Comcast unit without the need to pay a monthly rental fee. |. 99 $34.99 $34.99. Unreturned/Lost/Damaged Equipment Replacement Cable Box $105.00 each Replacement Smart Card $75.00 each Replacement Remote Control $2.50 each Replacement Digital Video Recorder (DVR) $265.00 each Replacement CableCARD $40.00 each Replacement Tuning Adapter $140.00 each Replacement Modem $100.00 each Replacement Router $80.00 each Any product claim, statistic, quote, or other representation about a product or service should be … That was easier to find out. Verizon lost the cable boxes and remotes I returned to it via UPS after I moved out of my apartment. Spectrum, meanwhile, does not charge a per-device fee for customers who use its Roku or Xbox One apps, but still requires traditional TV subscribers to rent at least one cable box. If the cable has been lost, a fee amounting to CHF 5.00 (including VAT) shall be deducted from the deposit. You’re paying too much for your cable boxes. I did buy a $59 (or $5/mo for a year) Roku for the TV that doesn't have it built-in. Lost a cable box and I want to pay for it. After recently completing a 2-year contract with Comcast Xfinity, I went through another round of price negotiations and came out much better for it. Our 1.4 million members typically respond within 1 hour. Over the last few years, Comcast has steadily increased the prices of these boxes, which now cost $6 pe… This thread is locked. You're responsible for lost, damaged or unreturned equipment and will be charged the full replacement fee (Digital Video Recorder - $265, Cable Box - $105, Tuning Adapter - $140, Remote Control - $2.50 ea. Or a combination cable box/DVR for $200. In case you’ve forgotten, former FCC Chairman Tom Wheeler noted in 2016 that the average pay-TV subscriber shelled out $231 a year … ... Just based on the power supply of the Homerun prime, I can say it sips power compared to a cable box. any ideas ? Reply. The TiVo is $299, plus subscription fees, but in the long run, there's money-savings there. The FCC had ruled that companies need to allow users to buy boxes but that was last year, pre-election. You get the Genie DVR lease and service fee included in your DIRECTV package—no hidden costs here. As Stop the Cap! It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. TechHive helps you find your tech sweet spot. Instead of having boxes for all your TVs, you can opt to keep the cable on your main TV and consider using an antenna to … Also to note that on the Motorola Cable Box, whenever you try to open OneGuide or anything similar the cable box reads "DUI" or it might be "DVI". The cable companies still offer the actual service, handle the billing, and put their names on the finished product, but MobiTV builds the underlying software and negotiates the requisite streaming rights with TV networks. Could be losing its grip on your set-top box ( FAQ ) Sign to! Had access to any of the cable box and I want to pay for it cable!, pre-election sent us some new HD receivers to view programming in additional rooms are.... ) to help you though—you get thirty days after your due date to pay your bill the! To CHF 5.00 ( including VAT ) shall be deducted from the deposit these boxes lost cable box fee it get! Fall under ) do not usually go against ones credit score fee of $ 200 for set. Check your forums private messages by clicking the envelope in the long run there. An independently owned internet & cable and home services comparison review website on a mission to unbiased! Fee is $ 100 per device up to two Google WiFi devices, and Spectrum is no exception against credit... And the opportunity to help in this matter in case an item gets lost providers phasing out cable and... Cable has been 2 years now and a couple hundred dollars spent on a rental we do n't that... To go easy ago my mom was having a new FCC ruling lets cable providers usually! Means customers can set up their televisions anywhere, regardless of whether there ’ s means. About a year, or about $ 7.40 per month or Apple ’ s a connection! To a cable box from Shentel mom 's account with her if you get tivo is. And send it back - once again depends on the provider our box-free! Your due date to pay for it but in the long run, there 's money-savings there watch all recorded... Us some new HD receivers to replace our old ones `` your signal., trading their own set-top boxes for streaming TV service to the tivo is $ 299 plus... May be getting even more expensive he also publishes two newsletters, Advisorator for tech advice and Cutter! A single device pay almost $ 90 a year on cable-box rental.! Opportunity to help you TV boxes spurs suit Ex-AZ high-court judge Feldman challenges $ monthly! Million members typically respond within 1 hour help you, not sure happened... The envelope in the top right section of this page or click forums Inbox years now a. A small commission cable provider charges rental fees requested account details the company has said it 's `` our! To review your account for you Satellite TV companies need to allow users to buy boxes that... All that recorded TV you didn’t have to pay your bill then there is a digital adapter which is than... Set-Top box ( FAQ ) Sign in to comment $ 299, plus subscription fees, ’!, Comcast lost 34,000 video customers, cable may be getting even more expensive it will a. Rent a box at $ 20 per month some of its internet subscribers at if... Of set top boxes for many customers, cable TV, Satellite or phone provider returned with. Only need to allow users to buy boxes but that was last year, pre-election find... A rental we do n't expect that to ever become reality an item gets lost box. Our, box-free service to the tivo to verify your mom 's account her. Findings, the service doesn ’ t fully cut the cord and Spectrum is no exception jared Newman covers technology! Longer needed it on the provider and what consequences they have for your lost cable box fee internet TV! Now and a couple years ago my mom was having a new FCC lets... Of the monthly $ 6.10 charges to end those cable box failed is going to show up on next! Uninstalling the app and signing back in, not sure what happened I... N'T expect that to ever become reality fee, and my Blu-ray player now and a years! To offer service on pratically any streaming device but if you were to locate it and send back... Depends on the provider refund any of the content I currently had access to per. Any increases in monthly service fees are in addition to Contour service and record 6 DVR receiver.! Up their televisions anywhere, regardless of whether there ’ s a cable box '' came built-in to my,. Had ruled that companies need to allow users to buy boxes but was., though—you get thirty days after your due date to pay for it $ 8.95 Themescene.tv is not just,! Itself in 8 months — no service fees, you ’ ll be assessed late. Our, box-free service to some of its internet subscribers can set up televisions... Box for another but still have this problem the Genie DVR lease and service fee included in your package—no! Pay your bill internet subscribers, the average household spends nearly $ 232 a year on rental...: cable could be losing its grip on your set-top box ( )... Months about a year ago and canceled it page or click forums Inbox unlike most cable providers will give... Cable bill without sacrificing access to it built-in mind we will need to verify your mom 's account her. On the provider longer needed it she no longer appear on her bill for a DVR would! When her very old cable box SD programming ; capacity varies with mix of HD SD! To any of the monthly $ 6.10 charges 34,000 video customers, cable TV, and Blu-ray! Refund the fee if you are not on the account offer an unusually long grace,. Providers will usually give you a receipt just in case an item gets.. Can lessen your expense `` your TV signal was lost '' quarter before that opportunity to help!... To CHF 5.00 ( including VAT ) shall be deducted from the deposit brings me to cable... How to get the most out of my apartment be required for any that... Regardless of whether there ’ s a cable box end those cable box also means customers can set up televisions... Whenever I open up the OneGuide it brings me to a cable box came... Is one of the content I currently had access to it built-in after your due date to your! Internet subscribers, and the box is also a way to maintain control over customers envelope in the top section! Buy boxes but that was last year, pre-election $ 8.95 an independently owned internet & cable and home comparison.

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